Privacy Notice

Last updated August 3, 2026

This Privacy Notice describes the types of information ModShops USA LLC (“we,” “our,” or “us”) may collect from you or that you may provide when you visit https://www.modshopsusa.com (our “Website”) or otherwise interact with any of our other services that link to this notice, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Introduction

This notice applies only to information we collect through the Website, including in communications between you and the Website such as email, text, chat, and other electronic messages. It does not apply to information collected by us offline or through any other means that does not link to this notice, or by any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Notice. This notice may change from time to time (see Changes to This Privacy Notice). Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check this notice periodically for updates.

We provide our Website for use only by persons located in the United States, and we make no claims that the Website or any of its content is accessible or appropriate outside of the United States.

2. Children’s and Minors’ Data

Our Website is not intended for children under the age of 13. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Website or through any of its features, including your name, address, telephone number, email address, or any other information by which you might be identified. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@modshopsusa.com.

3. Personal Information We Collect

3.1 Information We Collect

We collect and use different types of information from and about you, including:

Information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual (“Personal Information”).
Non-personal information that does not directly or indirectly reveal your identity, such as demographic information, statistics, or aggregated information. We may derive non-personal statistical or aggregated data from Personal Information; for example, we may aggregate Personal Information to calculate the percentage of users accessing a specific Website feature.
Technical information, including the Internet protocol (“IP”) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform. In some jurisdictions, an IP address is considered Personal Information.
Non-personal details about your Website interactions, including full Uniform Resource Locators (“URLs”), clickstream information to, through, and from our Website (including date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.

Personal Information does not include:

Publicly available information from government records.
Deidentified or aggregated information.

If we combine or connect non-personal, demographic, or technical data with Personal Information so that it directly or indirectly identifies an individual, we treat the combined information as Personal Information.

4. How We Collect Your Personal Information

4.1 Direct Collection of Personal Information

The information we collect on or through our Website, or directly from you through other means, may include:

Information that you provide by filling in forms on our Website.
Records and copies of your correspondence (including email address) if you contact us.
Your search queries on the Website.
Information submitted when you report a problem with our Website.
Information submitted when you request further services.
Information used to create your user account.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Information provided while using any other interactive features of our Website.

You also may provide information to be published or displayed (“posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we may limit access to certain pages, or may permit you to set certain privacy settings for such information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

4.2 Automated Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, location, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, logs, location data, other communication data, and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Store information about your preferences, allowing us to customize our Website according to your individual interests.
Recognize you when you return to our Website.
Speed up your searches.
Serve you relevant location-specific content or advertising.
Estimate our audience size and usage patterns.

We may use the following automatic data collection technologies on the Website:

Cookies. We may collect information automatically using cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For further information, visit https://allaboutcookies.org.
Tracking Pixels and Web Beacons. Pages of our Website and our emails may contain small electronic files known as tracking pixels or web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
Analytics and Your Consent Choice. We use Google Analytics to understand how the Website is used. It operates in two modes, depending on the choice you make in our cookie banner. Before you choose, and if you decline, it runs in a consent-denied mode: it sets no cookies and no persistent identifier, and reports only aggregate, non-identifying measurements such as that a page was viewed. If you accept analytics cookies, it additionally sets cookies that let us recognize a returning browser and understand how visitors move through the directory over time. You can change or withdraw this choice at any time through the “Cookie preferences” link in our footer, and withdrawing takes effect immediately without a page reload. Google acts as our service provider for this measurement; see https://policies.google.com/privacy for how Google handles the data it receives.

4.3 Information From Business Partners and Other Third Parties

Some content or applications on the Website, including advertisements, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons, location, or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the provider responsible for that advertisement or other targeted content directly.

5. How We Use Your Personal Information

We use information that we collect about you or that you provide to us, including any Personal Information, to:

Present our Website and its contents to you.
Provide you with information, products, or services that you request from us.
Fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
Send your data to, and use resulting information from, credit reporting agencies to prevent fraudulent purchases when processing orders for products or services.
Fulfill any other purpose for which you provide it.
Notify you about changes to our Website or any products or services we offer or provide through it.
Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Website users is among the assets transferred.
Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
Carry out any purpose described to you when we collected your Personal Information.
Allow you to participate in interactive features on our Website.
Any other purpose with your consent.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you have agreed to receive marketing, you may always opt out at a later date. If you no longer wish to be contacted for marketing purposes, please contact us at privacy@modshopsusa.com.

6. Who We Disclose Your Personal Information To

We may share your Personal Information by disclosing it to a third party for a business purpose. We do not sell your Personal Information to third parties. For more information regarding your rights to opt out of sales of your Personal Information if you live in certain states, see Your State Privacy Rights below.

We may also share your Personal Information:

To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our Website users is among the assets transferred.
To enforce or apply our terms of use found at https://www.modshopsusa.com/terms and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of ModShops USA LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We may share non-personal information without restriction.

7. Your Rights and Choices

7.1 Tracking Technologies and Advertising

You can set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some features of our Website may be inaccessible or not function properly. Some browsers include a “Do Not Track” (“DNT”) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our Website may not respond to all browser DNT signals. Instead, you can use the range of other tools to control data collection and use, including the cookie controls and advertising controls described in this notice.

Promotional Offers. If you do not wish to have your contact information used to promote our own or third parties’ products or services, you can opt out by logging into your account and adjusting your account settings and preferences, or by sending us an email stating your request to privacy@modshopsusa.com. If we have sent you a promotional email, you may reply to it with a request to be excluded from future email distributions. This opt-out does not apply to information provided to us as a result of registration, account management, services provided, or other transactions.

Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target audience preferences, you can opt out by sending us an email stating your request to privacy@modshopsusa.com.

Location Data Choices. You can choose whether or not to allow the Website to collect and use real-time information about your device’s location through the device’s privacy settings or other applicable method. If you block the use of location information, some Website features may become inaccessible or not function properly.

7.2 Accessing and Correcting Your Personal Information

You can access, review, and change your Personal Information by logging into the Website and visiting your account profile page. You may also send us an email at privacy@modshopsusa.com to request access to, correct, or delete Personal Information that you have provided to us. We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or made your Personal Information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your Personal Information, we will inform you of the reasons why, subject to any legal or regulatory restrictions. If we cannot delete your Personal Information except by also deleting your user account, we will delete your user account upon request to delete your Personal Information. If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or because other Website users may have copied or stored them. Our terms of use located at https://www.modshopsusa.com/terms govern proper access and use of information provided on the Website, including User Contributions.

8. Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your Personal Information, including:

Access and Data Portability. You may confirm whether we process your Personal Information and access a copy of the Personal Information we process. To the extent feasible and required by your state’s law, data will be provided in a portable format.
Correction. You may request that we correct inaccuracies in your Personal Information that we maintain, taking into account the information’s nature and the purpose of processing it.
Deletion. You may request that we delete Personal Information about you that we maintain, subject to certain exceptions under applicable law.
Opt-Out of Sales, Targeted Advertising, and Certain Profiling. You may request that we not use your Personal Information for these purposes. Some states may also grant you the ability to learn more about or challenge decisions produced by automated profiling that have a legal or similarly significant effect on you.

Important: The exact scope of these rights varies by state, and there are exceptions under which we may not be obligated to fulfill a given request.

To exercise any of these rights, please email us at privacy@modshopsusa.com. To appeal a decision we make regarding your rights request, please email us at privacy@modshopsusa.com with a description of your initial request and the reason you believe our determination was incorrect. We will inform you in writing of any action we take in response to your appeal and, if we decline to change our decision, how you may submit a complaint to your state’s attorney general.

Some browsers and browser extensions support the Global Privacy Control (“GPC”), which can send a signal indicating your request to opt out of certain types of data processing, including data “sales” as defined under certain state laws. When we detect a GPC signal, we will make reasonable efforts to respect the choice it indicates, as required by applicable law.

9. How We Protect Your Personal Information

We employ physical, procedural, and technological security measures to help protect your information from unauthorized access or disclosure. We may use encryption, passwords, and physical security measures to help protect your information against unauthorized access and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

We urge you to be careful about giving out information in public areas of the Website, like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

10. Retention of Your Personal Information

Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your Personal Information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

11. Changes to This Privacy Notice

We reserve the right to amend this Privacy Notice at our discretion and at any time. It is our policy to post any changes we make to this notice on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you through a notice on the Website home page. The date this notice was last revised is identified at the top of the page. When we make changes to this notice, we will post the updated notice on the Website and update the notice’s effective date. You are responsible for periodically visiting our Website and this notice to check for any changes. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

12. Contact Information

If you have any questions or comments about this notice, the ways in which ModShops USA LLC collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us by emailing us at privacy@modshopsusa.com.